what to Know before you go

We are so excited to be a part of your fitness and wellness journey! Here are a few tips to know in order to maximize your experience at our studio:

  1. Please read our general cancellation policy on our Policies page. Some promotional packages and specials may have a different policy. Those terms will be described in the details of your specific package or special.

  2. A valid payment method on file is required to secure your spot in class.

  3. Any class cancellations and changes must be done online. Cancellation by phone, email or verbal communications cannot be accommodated at this time.

  4. You are welcome to drop in to class, however only registering online will guarantee your reformer, therefore registering online is highly recommended. 

  5. We are a grip sock studio. For everyone’s benefit and safety, we require grip socks while exercising on the reformer. We offer socks for purchase if you do not have one. We carry both women and men’s sizes.

  6. There are 4 tandem parking spots in the back of the studio that are reserved for our students. There is also free parking along Amigo Ave. and metered parking on Ventura Blvd.

  7. There is a water fountain on site with excellent purified water so bring your bottles and gett’em filled. You can also purchase bottled water for $1.

  8. You are required to sign a waiver which is emailed to you after signing up for your first class. If for whatever reason you did not sign your waiver online, please leave enough time prior to your class to sign it at the studio.

  9. We have several class offerings and levels. Please read the class description before signing up. 

  10. Classes may be cancelled if only one person is registered for class within two hours of class time. Class times and instructors might change at any time so please check our online schedule for the most up to date information. 

  11. We look forward to seeing you on the reformer!

 

CONTACT US

Have a question about Pilates or the studio? Want to know what Pilates even is? Have an issue with signing up online or making a payment? Reach us anytime at contact@reformfitpilates.com  or 818-273-1184 and we will get back to you within 24 hours.